About HCL BigFix AEX

About HCL BigFix AEX

About HCL BigFix AEX


Enterprises are at the forefront of digital transformation in IT. HCL BigFix AEX is a generative conversational AI platform that automates a wide range of use cases across industries and business functions. It emulates human interactions, learns from smart conversations, and harnesses the power of generative AI, Natural Language Processing (NLP), and Machine Learning (ML) to deliver AI-powered employee experience that enhances engagement and productivity. HCL BigFix AEX is integrated with our workspace management solution to enhance various aspects of the employee experience.

Benefits

Real Customer Results and Testimonials

Organizations around the world use HCL BigFix AEX to improve employee experience and automate manual processes while reducing help desk costs. These improvements not only reduce help desk costs but also contribute to higher employee retention by creating a more positive and supportive work environment.

130,000+

Hours saved

3M+

Active users

~30%

Reduction in help desk costs