HCLSoftware Named a Leader in the SPARK Matrix™: Intelligent Virtual Assistants (IVA), Q4 2025

Access your complimentary report to discover:

• How HCL BigFix AEX integrates Agentic AI, contextual understanding, and workflow automation to enable advanced IVA capabilities across enterprise environments.
• QKS highlights, “HCL BigFix AEX extends the role of virtual assistants beyond conversational engagement to include autonomous issue detection and remediation. By integrating monitoring and automation capabilities, the platform enables virtual assistants to identify and resolve technical or operational issues proactively, often without human intervention.”

About HCL BigFix AEX

HCL BigFix AEX is an Agentic AI-led conversational AI platform that unifies conversational intelligence, workflow automation, and multi-agent orchestration. With no-code and low-code design, deep integration across IT, HR, finance, and operations, and a repository of pre-configured use cases, AEX helps organizations deliver autonomous, context-aware workflows and human-like digital assistants built for scale, governance, and continuous optimization.