HCLTech (HCLSoftware) Named Only Customer’s Choice in Application Security Testing

In the latest Gartner® Peer Insights™ “Voice of the Customer” report for Application Security Testing, HCLTech (HCLSoftware) has been placed in the Customers’ Choice quadrant, which we believe reflects strong enterprise trust and positive user experience. This recognition is especially meaningful to us as it is based entirely on verified feedback from real users: application security practitioners and security-minded developers who rely on our solutions every day to secure their business-critical software. 

HCLTech (HCLSoftware) is the only vendor recognized as ‘Customers’ Choice’ this year in the AST market. This achievement reflects having ‘met or exceeded’ the market average in both ‘Overall Experience’ and ‘User Interest and Adoption’ scores.

About the VoC Report

The Voice of the Customer (VoC) for application security testing (AST) synthesizes Gartner Peer Insights reviews into insights for buyers of technology and services. This aggregated peer perspective, along with the detailed individual reviews, complements Gartner’s expert research and can play a key role in your buying process. Peers are verified reviewers of a technology product or service who not only rate the offering but also provide valuable feedback to inform purchase decisions. 

Gartner Peer Insights recognizes vendors that ‘meet or exceed’ both the market-average ‘Overall Experience’ and the market-average ‘User Interest and Adoption’ scores through a Customers’ Choice distinction. Vendors in this quadrant received strong ratings for overall experience, product capabilities and service and support relative to the market.

To learn more about this recognition, view the full Gartner report here.

What Customers Are Saying

HCLSoftware has scored 4.8 out of 5 (based on 53 reviews as of January 2026), with 94% of users willing to recommend its application security solution, HCL AppScan. 

Even more remarkable to us is the consistency of satisfaction across reviews:

• 77% of reviews are 5-star, which to us reflects consistently positive experiences.
• Ratings include 4.5/5 (53 reviews) for ‘Product Capabilities,’ 4.5/5 (53 reviews) for ‘Deployment Experience,’ and 4.6/5 (49 reviews) for ‘Sales Experience,’ which we believe highlights that customer engagement and support are as strong as the technology itself.
• A 4.7/5 rating in ‘Support Experience’ (53 reviews), which, in our opinion, emphasizes exceptional post-sales service and responsiveness

It’s our view that these metrics demonstrate that HCL AppScan delivers more than just application security technology. The platform helps teams integrate security seamlessly into modern development workflows without slowing innovation. 

From comprehensive vulnerability detection to actionable remediation guidance and enterprise-grade deployment options, our AST platform is designed to help customers achieve their security goals and address the critical demands of compliance and regulation across hybrid and cloud environments, diverse development methodologies, and complex enterprise landscapes.
 

Strengthening Leadership in Application Security

Over the past year, HCL AppScan has continued to strengthen our position in application security. We’ve been recognized across several key Gartner reports. 

HCLSoftware has been positioned as a Leader in the 2025 Gartner® Magic Quadrant™ for Application Security Testing and has also been the highest-ranked vendor for the “Enterprise Use Case” in the Critical Capabilities™ report, which in our opinion, reflects strong product capabilities and alignment with enterprise needs.

We see these recognitions as evidence of steady progress in execution and innovation, reinforcing HCL AppScan’s standing as a trusted application security solutions provider.

Looking to What’s Ahead

We are deeply grateful to our customers who shared their experiences on Gartner Peer Insights and contributed to this recognition. Your feedback fuels our innovation and strengthens our commitment to raising the bar in application security.

View the full Gartner report here.

Disclaimer

Gartner, Voice of the Customer for Application Security Testing, Peer Community Contributor, 31 March 2026

Gartner, Magic Quadrant for Application Security Testing, By Jason Gross, Mark Horvath et al., 6 October 2025. 

Gartner, Critical Capabilities for Application Security Testing, By Jason Gross, Mark Horvath et al., 13 October 2025

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from HCLTech.