HCLSoftware Positioned as a Leader in the IDC MarketScape: Unified Endpoint Management Software 2025-2026 Vendor Assessment

Unified Endpoint Management has become foundational to how modern enterprises operate. As endpoint environments expand to include traditional devices, mobile platforms, servers, and IoT assets, organizations are under increasing pressure to maintain consistency, security, and compliance at scale.

In its latest research on Unified Endpoint Management Software, IDC has positioned HCLSoftware in the Leaders category of the IDC MarketScape: Worldwide Unified Endpoint Management Software 2025–2026 Vendor Assessment (Doc #US53003125, December 2025), reflecting its strength in addressing these evolving enterprise needs.

Our flagship workspace management solution, HCL BigFix Workspace+, helps organizations discover, manage, secure, and remediate endpoints across operating systems and device types from a single platform.

About IDC MarketScape: Worldwide Unified Endpoint Management Software 2025–2026

This  IDC MarketScape provides an independent view of the Unified Endpoint Management (UEM) market. As part of this evaluation, IDC invites vendors to participate based on a defined set of eligibility and capability criteria.

For this assessment, participating vendors were required to meet the following requirements:

• Offer a unified endpoint management software solution capable of managing PCs/laptops as well as mobile devices (smartphones and tablets).
• Demonstrate an estimated UEM product revenue of $5 million+ for calendar year 2024. Revenue was estimated in February 2025 and may differ from forthcoming market share documents.

Managing Scale, Diversity and Operational Complexity with HCL BigFix Workspace+ - IDC view

We believe that IDC MarketScape research reflects a reality many enterprises face today: endpoint environments are no longer uniform. Organizations must manage a growing mix of operating systems, device types, and deployment models while meeting regulatory and audit requirements across regions.

In its assessment, IDC MarketScape notes that HCL BigFix Workspace+ manages a diverse array of endpoint types, including Windows PCs, Apple Macs, Chromebooks, Android and iOS devices, point-of-sale systems, servers, and IoT endpoints. 

HCL BigFix Workspace+ is designed to streamline endpoint operations, bolster cybersecurity, and enhance digital employee experience for organizations with extensive global footprints.

IDC MarketScape also highlights our solution’s flexible deployment options, including on-prem, cloud native SaaS, and hybrid models, which support diverse enterprise requirements for scalability, data sovereignty, and audit readiness, strengthening its applicability in both highly regulated industries and global organizations.

Automation- A Foundation for Operational Resilience

Beyond basic endpoint control, we believe that the IDC MarketScape research reinforces a view we consistently see across enterprise environments: the growing importance of automation in maintaining stability across complex environments. Manual processes are becoming increasingly difficult to sustain as endpoint estates expand and regulatory demands intensify.

This IDC MarketScape identifies automation as a key strength of HCL BigFix Workspace+: 

“notable for its extensive automation library, providing hundreds of thousands of prebuilt automation tasks for configuration, patching, and compliance, which accelerates operational efficiency and reduces manual intervention compared with other solutions.”

Integrations -  Connecting security and IT operations

According to the report, “The solution offers out-of-the-box integrations with a wide spectrum of established vulnerability management and endpoint protection vendors, enabling organizations to leverage existing infrastructure and streamline security workflows.”

The IDC MarketScape’s evaluation also underscores the importance of integrating Unified Endpoint Management with broader security and IT operations frameworks. Endpoint management is increasingly serving as a central control point for vulnerability remediation, policy enforcement, and operational coordination.

IDC MarketScape notes that HCL BigFix Workspace+ provides built-in connectors for prominent security vendors. BigFix leverages ServiceNow integration for ITSM workflows, and its ecosystem consists of over 2,000 partners, including managed service providers that deliver localized and scalable UEM services worldwide.

The report notes,

“The report notes are provided with HCL's own security, cloud posture management, and SaaS management tools; partners include CloudEagle (SaaS management), Turbot (cloud security posture), and Sepio (IoT/OT visibility).”

Global Reach - Supporting Global and Regulated Enterprises

Enterprise UEM platforms are often evaluated not only on technical capabilities, but also on their ability to support global operations and regulated environments. IDC MarketScape’s research reflects that “the unified endpoint management (UEM) market continues to evolve as enterprises prioritize the consolidation of endpoint management tools and alignment with wider digital transformation and security initiatives.”

• The IDC MarketScape notes HCLSoftware’s ecosystem of more than 2,000 partners, including managed service providers that deliver localized UEM services worldwide. 
• IDC MarketScape also points to HCLSoftware’s globally adaptable two-tier channel structure that supports deployment across all major verticals and regulated industries, enhancing audit readiness and risk posture with a proven focus on continuous compliance and cyber-risk management.

These considerations are particularly relevant for organizations that require consistent policy enforcement, continuous compliance, and localized support across regions.

When should organizations consider HCL BigFix Workspace+ 

According to the IDC MarketScape, “Organizations should consider HCL BigFix Workspace+ when their endpoint management strategy prioritizes extensive automation, cross-platform policy enforcement, and integration with existing security and operations infrastructure. 

Enterprises needing strong compliance, vulnerability remediation, and localized support across diverse geographies and verticals may find BigFix particularly valuable. The solution's ability to consolidate legacy and modern endpoints within a unified platform, support flexible deployment models, and leverage an extensive ecosystem of partners and automations can be decisive factors for organizations seeking continuous compliance and operational efficiency.”

Endnote

IDC MarketScape vendor analysis model provides an overview of the competitive fitness of technology and service suppliers in a given market. The research utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of technology suppliers can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective suppliers.

Our positioning as a Leader in IDC MarketScape for Unified Endpoint Management reinforces our continued focus on enabling Secure Resilient Operations through automation, integration, and consistency across complex endpoint environments.

See why IDC MarketScape positions HCLSoftware as a Leader in Unified Endpoint Management Software 2025–2026 Vendor Assessment.