What does “Upgrade Without Risk” mean for my commerce platform?
It means you can move your existing commerce solution to the cloud without disrupting operations. With HCLSoftware’s upgrade approach, you preserve customer experiences, workflows, and integrations while eliminating downtime and reducing migration risk.
How is moving to the cloud different from a full re-platform?
A cloud upgrade builds on your current investment instead of starting from scratch. You keep your customizations and integrations while gaining scalability, enterprise-grade security, and lower maintenance costs – without the lengthy, high-risk process of a re-platform.
What are the business benefits of upgrading my HCL Commerce solution to the cloud now?
Organizations that move early see measurable ROI, including lower total cost of ownership through optimized resources, faster time-to-value and innovation cycles, improved security and compliance posture, and greater agility to meet customer demand.
Is moving to the cloud only about cost savings?
No. While cost optimization is part of the value, the real gain is agility, faster innovation, simplified upgrades, and the flexibility to scale for future growth.
Will I lose my existing customizations or customer experience?
No. HCLSoftware’s approach ensures that customizations, integrations, and customer journeys are carried forward, so you maintain continuity while gaining cloud advantages. The framework supports both legacy CMC tools and new API-first extensibility, so you don’t lose critical capabilities.
How do we avoid downtime during the migration?
HCLSoftware provides a managed cutover approach that eliminates the need for dual-running systems. This ensures business continuity and minimizes operational disruption.
How does HCLSoftware reduce risk during a cloud upgrade?
We use enterprise-grade security, proactive managed services, and a no-downtime upgrade model. Our architecture supports scalability and stability, while our compliance framework (ISO 27001, SOC2 Type 2, PCI-DSS, HIPAA) protects sensitive data.
How secure is the cloud setup compared to on-premise?
HCLSoftware delivers enterprise-grade security with continuous updates, governance controls, and compliance with global standards, far beyond what most on-prem setups can maintain.
What if our teams aren’t ready to adopt all the new tools at once?
That’s fine. HCLSoftware supports a phased approach. Users can continue working with familiar tools while gradually adopting modern dashboards, APIs, and composable services at their own pace.
Can a cloud upgrade help my IT team focus on innovation?
Yes. By offloading maintenance, patching, and infrastructure management to the cloud, IT can redirect 60–80% of their budget and time to high-value innovation, customer experience, and growth initiatives.
How soon can I see value after upgrading to the cloud?
Most organizations begin realizing benefits quickly – such as cost savings, faster releases, and improved resilience – because the upgrade avoids re-platforming delays and leverages your existing commerce foundation.
