HCLSoftware Named a Leader in the 2026 Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms

 

HCLSoftware Recognized for Completeness of Vision and Ability to Execute

NOIDA, India (Aug. 11, 2026) - HCLSoftware, a global leader in enterprise software solutions and the software division of HCLTech, today announced that it has been positioned by Gartner as a Leader in the Gartner® Magic Quadrant™ for Service Orchestration and Automation platforms for its offering, HCL Automation Orchestrator Suite. The evaluation was based on specific criteria that analyzed the company’s overall Completeness of Vision and Ability to Execute.

HCL Automation Orchestrator Suite consolidates multiple schedulers and orchestrators into one unified platform, enabling workload automation and process orchestration across IT and business operations.

HCLSoftware’s two core offerings—HCL Workload Automation for IT operations and HCL Universal Orchestrator for business process optimization—are powered by an integrated Automation Hub and Intelligent Operations. Together, these capabilities help organizations orchestrate IT and business processes with greater agility, intelligence, and efficiency.

"Enterprises today are drowning in disconnected automation tools — and they can't afford that fragmentation, or a compromise on governance,” said Raj Iyer, Chief Technology Officer and Executive Vice President, HCLSoftware. To us, this recognition from Gartner reinforces what we've built HCL Automation Orchestrator Suite to be: the natural consolidation point for customers who need agility and control at the same time."

About HCLSoftware

HCLSoftware, the software division of HCLTech, is a global enterprise software product business. HCLSoftware orchestrates eXperience, Data, and Operations to unlock insights, streamline processes, and accelerate business outcomes using Agentic AI. It operates across the globe in 130+ countries, serving a large base of customers, including the Fortune 100/500/G2000.

The business develops, markets, sells, and supports 60+ transformative software products spanning seven core areas:

  • Business and Industry Applications
  • Cybersecurity
  • Data and Analytics
  • AI and Intelligent Operations
  • Total Experience
  • Sovereign Collaboration
  • Specialized Software

Learn more at www.hcl-software.com.

Access the Research Report

Magic Quadrant reports are a culmination of rigorous, fact-based research in specific markets, providing a wide-angle view of the relative positions of providers in markets where growth is high and provider differentiation is distinct. Providers are positioned into four quadrants: Leaders, Challengers, Visionaries and Niche Players. The research enables you to get the most from market analysis in alignment with your unique business and technology needs.

Access the full research and key insights by reading the 2026 Gartner Magic Quadrant Report for Service Orchestration and Automation Platforms.

Media Contact:

Jeremy McNeive
Head of Global Public Relations
913-488-9186
jeremy.mcneive@hcl-software.com

 

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Gartner, Magic Quadrant for Service Orchestration and Automation Platforms, By Hassan Ennaciri et. al, 5 August 2026