HCLSoftware Named a Leader in the PEAK Matrix Report for Digital Experience Platform (DXP) Vendor Providers

Publish Date: September 17, 2021

HCLSoftware today announces that Everest Group has identified HCL DX as a Leader its 2021 PEAK matrix report. Everest Group measures market impact by three main categories: 1) market adoption (number of clients, revenue base, and YOY growth), 2) portfolio mix (diversity of client base across industries, geographies, environments, and size), and 3) value delivered (based on customer feedback). This marks the second consecutive year that HCL DX has been recognized as a Leader by Everest Group.

What Everest Group liked about HCL DX:

  • A comprehensive offering that caters extensively to the three main modules of a DXP solution, underpinned by low-code capabilities that empower business users.
  • DX has a large footprint over key North American and European geographies and is capturing the high growth APAC region.
  • Enterprise clients express great appreciation for the after-sales support, citing HCLSoftware as very responsive.
  • Clients also see the key differentiators being the fast implementation time and the flexibility of the platform.
  • DX offers comprehensive data management and governance capabilities such as data migrations, solutions to activate first-party data, and an integrated customer data platform.
  • HCLSoftware is focused on activating employee and partner experiences in the wake of the pandemic.
  • HCLSoftware have substantial community support for its offerings, crucial for providing clients product support.

“We are very proud to earn the Leader designation by Everest Group for the second consecutive year,” said Richard Jefts, Vice President and General Manager, HCL Digital Solutions. “What really stands out in this report is the confidence that our clients have in the HCL DX platform and our people.”  

HCL DX is a Google Cloud premier partner.

The HCL DX is available immediately on the customers’ premises or the cloud of their choice, delivered by HCL Solution Factory (SoFy) and HCL Now.

About HCLSoftware 

HCLSoftware, a division of HCL Technologies (HCL) develops, markets, sells, and supports over 30 product families in the areas of Customer Experience, Digital Solutions, DevSecOps, and Security and Automation. HCLSoftware is the cloud native solution factory for enterprise software and powers millions of apps at more than 20,000 organizations, including over half of the Fortune 1000 and Global 2000 companies. HCLSoftware's mission is to drive ultimate customer success with its IT investments through relentless product innovation.  


Media Contact: 

Jeremy McNeive