End-to-end Hosting and Managed Services Company Uses BigFix for Cross-platform Endpoint Management

With the rollout of the BigFix suite, Connectria has:

• Gained complete visibility into all endpoints, regardless of OS, allowing Connectria to manage endpoints from a single console.

• Converted manual interventions into automated workflows, improving overall operational efficiency by at least 15-20%, including a 30-40% reduction in time spent onboarding new clients.

• Significantly improved patching effectiveness resulting in measurable gains in patch compliance and a substantial reduction in time spent diagnosing failed patch deployments. With BigFix, our first pass patch success rate has gone from 60% to 92%, and is climbing rapidly.

• Effectively provided technical insight to our clients and to our staff in various technology departments, such as Database Administration, Security Operations, and Accounting. For example, Connectria was able to assess a client’s environment using BigFix and ensure them that they were safe from a recent ransomware threat.

• Enhanced existing offerings as well as created new SaaS offerings. Connectria's latest SasS-based Inventory offering, for example, enables their clients to maintain software license compliance and avoid costly non-compliance penalties.