What we achieved

  • Faster

    provisioning with cycle automation

  • Improved

    automation, monitoring, and logging agents

  • Improved

    accuracy, efficiency, and flexibility

To who

Overview

  • Part 1

    Challenge

    The client was bearing the brunt of a manual IT asset provisioning process that was inefficient and error-prone while being inflexible.

  • Part 2

    Solution

    Our client deployed HCL MyCloud across their private cloud (vCenter and SCVMM) and public cloud (AWS) environments.

  • Part 3

    Results

    Enhanced productivity as better log management reduced provisioning times to less than 8 hours and remediation to a few hours.

The Challenge

The client was bearing the brunt of a manual IT asset provisioning process that was inefficient and error-prone while being inflexible. The IT environment was also rife with monitoring challenges while manual processes kept hampering scalability. The list of challenges included:

  • Reduced productivity of IT staff and business users
  • Vulnerabilities emanating from network services monitoring and patching problems
  • Hindered scalability due to constant manual intervention requirement
  • High turnaround times leading to process bottlenecks

The Solution

Our client deployed HCL MyCloud across their private cloud (vCenter and SCVMM) and public cloud (AWS) environments. The applications were deployed across the three cloud environments based on their nature. This automated the overall provisioning lifecycle and added layers of monitoring services.

The Results

The client experienced several tangible business benefits by deploying MyCloud within their IT infrastructure, such as:

  • Faster provisioning with provisioning cycle automation
  • Enhanced agility with seamless multi-cloud deployment
  • Improved automation, monitoring, and logging agents
  • Enhanced productivity as better log management reduced provisioning times to less than 8 hours and remediation to a few hours
  • Improved accuracy, efficiency, and flexibility with elimination of manual errors
  • Higher scalability with the elimination of manual intervention in processes

About the company

Our client is the largest Financial Services and Asset Management Company in Europe. Boasting a workforce exceeding ten thousand employees and with annual revenues more than USD 65 billion, they offer a wide range of financial services, including asset management to their clientele.

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