What we achieved

  • Enhanced

    customer experience

  • Improved

    asset utilization

  • 100%

    automated server deployment

To who

  • Industry Manufacturing

  • Products: HCL MyCloud

  • Region Global

Overview

  • Part 1

    Challenge

    The client battled with decreased manufacturing productivity and elevated chances of errors due to a significant dependency on manual operational procedures.

  • Part 2

    Solution

    The client works in a highly demanding landscape.

  • Part 3

    Results

    Significant reduction in server provisioning time from 21 days to 4 hours.

The Challenge

The client battled with decreased manufacturing productivity and elevated chances of errors due to a significant dependency on manual operational procedures. To improve workflow agility, the data center required a complete overhaul. The client faced the following challenges:

  • Inefficient datacenters generating a significant carbon footprint on the environment
  • Failure to utilize the five data centers to their full potential as they operated in silos
  • Significant reliance on unstructured and manual processes resulted in the failure to enable the existing “as-a-service” model for multiple IT infrastructure projects
  • Inability to focus on organizational strategy including customer experience and global markets, due to the slow pace of IT adoption
  • Slow and error-prone manual IT asset provisioning process resulting in reduced operational efficiency of IT employees and business users

The Solution

The client works in a highly demanding landscape. To gain a competitive edge and hold on to its position in the market, the client required complete visibility of the organizational cloud environment. HCL MyCloud was implemented to manage the client’s cloud environment, reduce server provisioning time, and boost operational efficiency.

The Results

With MyCloud implementation, the client unlocked the following benefits:

  • Significant reduction in server provisioning time from 21 days to 4 hours
  • Access to digital business-IT interface to plan, provision, customize, and de-provision resources for the ease of users
  • Enhanced customer experience and reduced manual efforts
  • Improved asset utilization
  • 100% automated server deployment for agile workflow

About the company

The client is a Fortune 500 US-based company that manufactures and services engines and related equipment, including filtration and power-generation products. With over USD 20 billion of revenue, this engine manufacturing company also designs and distributes its products to over 190 countries.

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