SoftBank Uses HCL Volt MX to Help Customers With Their Digital Transformation
What we achieved
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Developed
over 80+ B2E, B2C, G2C apps
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Servicing
+2.7M users
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SoftBank
is now a one-stop partner helping customers to drive their digital transformation
To who
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Industry Communications
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Products: HCL Volt MX
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Region Japan
Overview
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Part 1
Challenge
As a telecommunications company, SoftBank is committed to comprehensive digital transformation, with a focus on providing lines and mobile devices to corporate customers.
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Part 2
Solution
Improve app development productivity with HCL Volt MX's low-code development. Focus on dialog with customers to solidify ideas at an early stage while driving projects forward.
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Part 3
Results
SoftBank has contributed to successful digital transformations at many companies by working with its customers through repeated trial and error to create solutions to issues with no single right solution.
The Challenge
As digital transformation is something all sorts of companies are engaged in, having a digital presence that delivers services via smartphones and tablet devices is a must. However, for many companies, devising solutions for digital transformation implementation and developing mobile apps with optimal UI/UX designs is not a simple matter.
SoftBank's corporate strategy and enterprise services, which leverage its digital capabilities to help corporate customers (Japanese companies) with digital transformation, also include services that support mobile app development.
With increasing demand for mobile app development, SoftBank seeks to not only speed up development, but also apply concepts to solutions and work together with its customers to figure out what kinds of value they can provide to their users. In addition to pure development work, companies are now looking for partners who can further their understanding of context and challenges, shape ideas at an early stage, test those ideas through repeated trial and error, and provide support through continued fine-tuning even after release.
The platform and low-code development provided by HCL Volt MX enables SoftBank to understand its customers' businesses and focus on dialog with them to solidify ideas and create value."
The Solution
SoftBank utilizes HCL Volt MX, which enables rapid and efficient app development. Low-code app development is more productive, allowing developers to spend more time on dialog with customers.
Low-code development allows the customer's wishes to be understood and for ideas to be instantly shared as UI sample images, leading to successful projects.
In addition, HCL Volt MX includes a data link infrastructure and support for moving currently live apps to the latest operating systems, making it a one-stop solution for connecting to customer systems and performing post-release maintenance.
The Results
Many customers are satisfied with SoftBank's ability to provide support for better mobile app development in a shorter time than its competitors.
Customers trust SoftBank not only to develop their mobile apps, but also as a digital transformation partner capable of bringing ideas to life and helping them continue to grow.
SoftBank has achieved the following:
- Over 80 apps developed
- Developed all kinds of apps, including B2E (for employees), B2C (for customers), and G2C (for citizens)
- Over 2.7 million app users in Japan
- Industries served: Financial, pharmaceutical, transportation, hotels, product manufacturing, government agencies, etc.
With its use of HCL Volt MX, SoftBank is not simply a mobile app developer, but a one-stop partner helping customers to drive their digital transformation from ideas through to execution.
SoftBank's goal of accelerating digital transformation for its customers perfectly lines up with HCLSoftware's commitment to bringing its customers into the Digital+ Age.
About the company
SoftBank Corp.
Business description:
Provision of mobile communication services, sales of mobile devices, provision of fixed-line communication services, provision of Internet connection services
Main businesses:
- Mobile Services: Provides mobile services under various brands (SoftBank, Y!mobile, LINE MOBILE, and LINEMO).
- Broadband: Provides Internet broadband services and related equipment.
- Enterprise Solutions: Provides mobile, voice, data, and cloud services for businesses.
- Technology Distribution: Distributes hardware, software, and IoT solutions.
- Internet Services: Provides Internet-based advertising, information, and financial services through Yahoo Japan.
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