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Products & Solutions
Portfolio Overview Explore our portfolio across Experience, Data & Analytics, Intelligent Operations and Industry Software. Learn moreEXPERIENCE
- HCL Unica+Enterprise marketing automation platform.
- HCL Commerce+Enterprise e-commerce for B2C.
- HCL DXDXP for moments that matter.
- HCL Volt MXMulti-experience low-code app development.
- HCL Domino+Rapid application development platform.
- HCL ConnectionsCollaborative enterprise workspace solution.
- HCL MosaicDeliver Seamless Customer and Employee Experiences.
- HCL Mosaic Vibe StudioEnterprise Vibe Engineering Platform
DATA & ANALYTICSINTELLIGENT OPERATIONS- Artificial Intelligence: Built for Scale Humanizing artificial intelligence to elevate IT Operations
- HCL Actian Data Intelligence Platform AI intelligence, speed and governance
- HCL AION AI life cycle management platform
- HCL AppScan Scans for application vulnerabilities
- HCL BigFix Secure endpoint management
- HCL Commerce+ Enterprise e-commerce for B2C and B2B
- HCL Domino+ Rapid application development platform
- HCL iControl HCL iControl is a business flow and process observability solution
- HCL Mosaic Deliver seamless customer and employee experiences
- HCL MyXalytics Cloud finOps visibility and insights
- HCL Secure DevOps Automated testing and security scanning
- HCL Unica+ Enterprise marketing automation platform
- HCL Volt MX Multi-experience low code app dev
Software-as-a-Service
- HCL Appscan Scans for application vulnerabilities.
- HCL BigFix Secure endpoint management.
- HCL Universal Orchestrator (UnO+) Unified workflow orchestration platform.
- HCL Workload Automation Simplify and automate business workflows.
- HCL iObserve Application performance monitoring.
- HCL MyCloud Cloud infrastructure management platform.
- HCL iControl Business flow observability solution.
- HCL Unica+ Enterprise marketing automation platform.
- HCL Commerce+ Enterprise e-commerce for B2C and B2B
- HCL DX DXP for moments that matter.
- HCL Volt MX Multi-experience low code app dev.
- HCL Actian Empowers the data-driven enterprise.
- HCL Ingres Transactional Database Legendary transactional RDBMS.
- HCL Vector Analytics High-performance analytics database engine.
- HCL Zen Edge Data Management Embeddable edge data management.
- HCL AppScan Scans for Application Vulnerabilities
- HCL DataConnect Low-code integration platform
- HCL Domino+ Rapid application development platform
- HCL Secure DevOps Automated testing and security scanning
- HCL Mosaic Deliver seamless customer and employee experiences
- HCL Volt MX Multi-experience low code app dev
- HCL Automation Orchestrator Suite Accelerate IT and business automation
- HCL BigFix Workspace+ AI-powered digital workspace management and self-service
- HCL BigFix Service Management AI-powered Service Management for IT and beyond
- HCL BigFix AEX The agentic AI platform where autonomy meets governance
- HCL iControl HCL iControl is a business flow and process observability solution
- HCL MyXalytics Cloud finOps visibility and insights
- HCL Workload Automation Simplify and automate business workflows
- HCL Aftermarket Cloud Aftermarket-led growth platform
- HCL Automation Orchestrator Suite Accelerate IT and business automation
- HCL Augmented Network Automation (SON)Intelligent RAN automation platform
- HCL Commerce+ Enterprise e-commerce for B2C and B2B
- HCL CAMWorksCAM for machining productivity
- HCL CDP Flexible and customizable customer data platform
- HCL DFMProCAD integrated Design-for-Manufacturing platform
- HCL Discover+ Behavioral insights for customer journeys
- HCL GloviusModern lightweight CAD Viewer
- HCL Unica+ Enterprise marketing automation platform
- HCL Actian
- HCL Actian Data Intelligence Platform
- HCL Actian Ingres
- HCL Aftermarket Cloud
- HCL AION
- HCL AppScan
- HCL Automation Orchestration
- HCL Automation Orchestrator Suite
- HCL BigFix
- HCL CAMWorks
- HCL Clara
- HCL Commerce+
- HCL Connections
- HCL Customer Data Platform
- HCL DataConnect
- HCL DFMPro
- HCL Discover+
- HCL Domino+
- HCL DX
- HCL DevOps Code ClearCase
- HCL DevOps Code RealTime
- HCL DevOps Deploy
- HCL DevOps Plan
- HCL DevOps Model RealTime
- HCL DevOps Test
- HCL DevOps Test Embedded
- HCL DevOps Velocity
- HCL Glovius
- HCL Hero
- HCL HIVE
- HCL iControl
- HCL Informix
- HCL IntelliOps
- HCL IntelliOps Event Management
- HCL iObserve
- HCL Link
- HCL Mainframe Solutions
- HCL Marketplace
- HCL Mosaic
- HCL MyXalytics
- HCL MyXalytics Finops
- HCL Nippon
- HCL Notes
- HCL Now
- HCL SafeLinx
- HCL Sametime
- HCL Secure DevOps
- HCL Unica+
- HCL Universal Orchestrator
- HCL Vector Analytics
- HCL Verse
- HCL Volt MX
- HCL Workload Automation
- HCL Z Asset Optimizer
- HCL Z Abend Investigator
- HCL Z and I Emulator
- HCL Zen Edge Data Management
- Partners
- Customer Success
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Overview
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Part 1
Challenge
A fortune 500 company in the Financial Services vertical was challenged to address deploying and maintaining new Point of Sale (POS) terminals in North America and updating them as new business requirements arise. Since these terminals are internet-facing devices and not connected to the company’s network, traditional IT methodologies were impossible to use. Secondarily, the company needed to ensure the terminals were PCI compliant to meet regulatory requirements and avoid non-compliance fines.
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Part 2
Solution
South Seas Data replaced the company’s existing solution with BigFix Lifecycle to manage the POS terminal hardware and software and maintain PCI compliance.
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Part 3
Results
The company successfully deployed their new POS terminals in hundreds of locations across North America and demonstrated PCI compliance to regulatory agencies. In doing so, BigFix also helped the company be more agile as new business needs and requirements arose, directly impacting the customer’s ability to utilize new services and features and would not otherwise be possible. By choosing and deploying BigFix, the company invested in an endpoint management solution that meets their current and future needs.
The Challenge
Transformation Story:
Utilizing the BigFix technology, South Seas Data successfully deployed the new POS terminals, addressing the need for maintaining and deploying new requirements in the North America region and keeping terminals PCI compliant.
The Solution
Next Steps:
The company looks to South Seas Data to manage all POS terminals on their behalf. By doing so, the company anticipates lowering operating costs while keeping the hardware and software maintained and up-to-date.
About the company
South Seas Data is a company which serves many customers in the financial, helpdesk and hospitality fields across North America. Our mission is to provide full equipment lifecycle services, including hardware and software requirements to ensure our customers are always online and ready for the future.
Related Capabilities
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Robust business applications designed to set a new benchmark in organizational efficiency. Encompassing marketing, e-commerce, value chain, and behavioral insights.
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AI and automation combined with simplicity, security and ease of use — empowering you to make informed decisions, predict market trends and enhance agility and efficiency to an unprecedented degree.
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TX software that interconnects the best to solve the most complex challenges organizations face, incorporating customer experience (CX), employee experience (EX), user experience (UX) and multi-experience (MX).
Learn moreData and Analytics
The tools you need to distill complex data into clear, actionable insights — to predict outcomes, profile customers, optimize operations and identify new opportunities through data patterns and market analysis.
Learn moreCybersecurity
Vulnerability detection, mitigation and remediation solutions that deliver secure DevOps and compliance from application to endpoint.
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Sovereign Collaboration software strategically prioritizes autonomy over data. We understand the importance of sensitive information and have designed secure, flexible solutions to protect it.
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