Gordon joined Unica in January 2006, during that time he was responsible for professional services delivery throughout the entire project lifecycle. Gordon spent six years looking after Unica’s digital messaging service as a Technical Account Manager where he was responsible for post-sales service delivery and design of digital messaging solutions for enterprise-class customers. In 2020, Gordon was invited to take the role of Product Manager for Unica Deliver, in which he now works full-time. In July 2020, Unica Deliver became available for purchase as part of the Unica 12.1 release.