Filters result by
0 results found
Piet Gaarthuis is the Global Director of HCLSoftware Product Support. He is responsible for the Support Delivery and Strategy of the HCLSoftware portfolio for our Worldwide customers. Piet has gained this experience through 25 years of work in different Support roles for companies like Hewlett-Packard, Rational Software, IBM and now HCL. He has worked in many different capacities in helping customers, like a Support Director, a Support Engineer, a Support Agent, a Critical Situations Manager, an Educator/Trainer, or a Support Manager. Due to Piet’s multi-cultural and multi-lingual expertise, the Support roles he performed have always been in international settings.
Posts by Piet Gaarthuis
HCLSoftware | March 3, 2023
Professional Troubleshooting: The “Third Key” to Providing Great Support
Professional troubleshooting is what we call the third key for our HCLSoftware support team. What do we mean by professional troubleshooting? It is quite simple: finding a balance between "proving yourself right" or "proving yourself wrong."
HCLSoftware | August 7, 2023
HCLSoftware Product Support achieves TISAX® Label: A Testament to Our Commitment to Data Security and Protection
We are thrilled to announce a significant milestone in our journey towards ensuring the utmost security and privacy of our customers' data. After rigorous assessments and stringent evaluations, we have...
HCLSoftware | September 20, 2021
HCLSoftware Support Achieves ISO 27001 Certification
The Product Support team of HCLSoftware has been awarded the ISO 27001 certification. It describes how organizations should manage information security.
HCLSoftware | August 30, 2023
HCLSoftware Product Support’s ISO 27018 Certification Achievement: Elevating Data Privacy Standards
HCLSoftware Product Support has successfully achieved the esteemed ISO 27018 certificate, reaffirming commitment to safeguarding personal data.