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AEX ROI Calculator: Measure How Agentic AI Transforms Your Enterprise

See the real operational and financial impact that purpose-built AI agents can create across your enterprise. The HCL BigFix AEX ROI Calculator provides a simple, data-driven estimate of the efficiency gains you can achieve when your enterprise runs on agents - built, governed, and deployed through an Agentic AI Studio. Enter a few quick details to see how these gains translate into clear value over your subscription term.

Organization Details

← Enter all the data to get your results

Value Delivered to Our Customers

Enterprises that deploy HCL BigFix AEX see measurable gains across cost, speed, and service quality - from the first agent going live to achieving a fully autonomous enterprise support experience. Here's the impact our customers experience:

70 %

tasks resolved autonomously, with zero wait times

60 %

faster incident creation

40 %

faster employee query resolution

50 %

faster routine query resolution

55 %`

reduction in manual effort

30 %

faster MTTR, boosting CSAT

Frequently Asked Questions

How accurate is this AEX ROI calculator for my organization?

The calculator provides a directional estimate of potential value. It combines results seen with similar customers, conservative industry assumptions, and your inputs to model ROI. Actual outcomes will vary based on your current ticket volumes, existing tooling, agent adoption rates, and the extent to which agentic automation is deployed in your environment.

How are the different savings categories calculated?

Each category reflects a distinct efficiency lever that HCL BigFix AEX activates:
  • Automation savings reflect reduced manual effort on repeatable tasks handled end-to-end by autonomous agents, with zero wait times.
  • Self-service savings come from queries and tickets fully resolved through the conversational agent, without service desk involvement.
  • Agent Assist savings reflect faster resolution and fewer escalations when service desk staff are guided by AI-suggested responses and contextual insights.
  • Knowledge retrieval savings reflect the reduction in time agents and employees spend searching for answers when a unified search across enterprise knowledge sources delivers accurate results instantly.
  • Agentic AI savings come from automating complex, multi-step workflows across enterprise systems - reducing manual coordination across IT, HR, Finance, and SecOps.

What if my environment is more complex than the default assumptions?

This calculator is based on learnings across multiple enterprise deployments and is intended as a starting point. HCL BigFix AEX supports cloud, on-premises, and hybrid environments with 50+ out-of-the-box integrations across ITSM, HRMS, ERP, CRM, and SecOps. If you have specific requirements or would like a more tailored assessment, please contact us or speak with a member of our team.

Does this calculator include all costs and benefits?

The calculator is designed to provide a transparent and conservative baseline for your ROI projections, focusing on the most direct and verifiable financial impact. It accounts for subscription and implementation costs, and offsets these against clear savings drivers such as autonomous task resolution, reduced service desk workload, and streamlined knowledge access. As with any model, some elements remain environment-dependent.

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