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Products
- Alphabetical List
- Business & Industry Applications
- Cybersecurity
- Data and Analytics
- AI and Intelligent Operations
- Total Experience
- Sovereign Collaboration
- Specialized Software
- HCL Actian
- HCL Actian Data Platform
- HCL Actian Ingres
- HCL Aftermarket Cloud
- HCL AppScan
- HCL Automation Orchestrator
- HCL Automation Orchestrator Suite
- HCL BigFix
- HCL CAMWorks
- HCL Clara
- HCL Commerce Cloud
- HCL Connections
- HCL Customer Data Platform
- HCL DataConnect
- HCL DFMPro
- HCL Discover
- HCL Domino
- HCL DX
- HCL DevOps Code ClearCase
- HCL DevOps Code RealTime
- HCL DevOps Deploy
- HCL DevOps Plan
- HCL DevOps Model RealTime
- HCL DevOps Test
- HCL DevOps Test Embedded
- HCL DevOps Velocity
- HCL Glovius
- HCL Hero
- HCL iAutomate
- HCL iControl
- HCL Informix
- HCL IntelliOps
- HCL IntelliOps Event Management
- HCL iObserve
- HCL Leap
- HCL Link
- HCL Mainframe Solutions
- HCL Marketing Cloud
- HCL MyCloud
- HCL MyXalytics
- HCL Nippon
- HCL Notes
- HCL Now
- HCL SafeLinx
- HCL Sametime
- HCL Secure DevOps
- HCL Marketplace
- HCL SX
- HCL TX Platform
- HCL Unica
- HCL Vector Analytics
- HCL Verse
- HCL Volt MX
- HCL Workload Automation
- HCL Z Asset Optimizer
- HCL Z Abend Investigator
- HCL Z and I Emulator
- HCL Zeenea Data Discover Platform
- HCL Zen Edge Data Management
- HCL Aftermarket Cloud Aftermarket-led growth platform
- HCL Commerce Cloud Enterprise e-commerce for B2C and B2B
- HCL CDP Flexible and customizable customer data platform
- HCL Discover Behavioral insights for customer journeys
- HCL Marketing Cloud Fueling precision marketing at scale with AI
- HCL Unica Enterprise marketing automation platform
- HCL AppScan Scans for application vulnerabilities
- HCL BigFix Secure endpoint management
- HCL BigFix Compliance Ensure security with continuous, real-time compliance monitoring
- HCL BigFix CyberFOCUS Supercharging IT operations to secure the enterprise
- HCL BigFix Remediate Automate, remediate & secure endpoints
- HCL Actian Empowers the data-driven enterprise
- HCL Actian Data Platform Data services suite; flexible deployment
- HCL Actian Ingres Legendary transactional RDBMS
- HCL DataConnect Low-code integration platform
- HCL Zeenea Data Discover Platform Cloud-native data governance solution
- HCL Zen Embeddable edge data management
- HCL Automation Orchestrator Suite Accelerate IT and business automation
- HCL BigFix Secure endpoint management
- HCL BigFix AEX AI-driven employee experience accelerating productivity and innovation
- HCL BigFix Enterprise+ An all-in-one IT infrastructure automation offering enabling you to stay ahead of cyber threats
- HCL BigFix Workspace+ Fueling GenAI within the Digital+ experience
- HCL iControl HCL iControl is a business flow and process observability solution
- HCL MyXalytics Cloud finOps visibility and insights
- HCL SX Service management for everything-as-a-service delivery
- HCL Workload Automation Simplify and automation business workflows
- HCL Connections Collaboration and task management in one workspace
- HCL Domino Rapid application development platform
- HCL Leap No code citizen app dev
- HCL Link Connectivity across your digital ecosystem
- HCL Notes Comprehensive email and collaboration hub
- HCL SafeLinx Secure and flexible remote access to enterprise applications
- HCL Sametime Secure meetings, video, and chat communications
- HCL Verse Smart and secure enterprise email for seamless workflow
- HCL Augmented Network Automation (SON)Intelligent RAN automation platform
- HCL Automation Orchestrator Suite Accelerate IT and business automation
- HCL DFMProCAD integrated Design-for-Manufacturing platform
- HCL CAMWorksCAM for machining productivity
- HCL GloviusModern lightweight CAD Viewer
- HCL Mainframe Optimization Optimize, modernize, and innovate your mainframe investments
- HCL Secure DevOps Automated testing and security scanning
- Industries
- Partners
-
Persona
- HCL Commerce Cloud Enterprise e-commerce for B2C and B2B
- HCL CDP Flexible and customizable customer data platform
- HCL DX The DXP for the moments that matter
- HCL Marketing Cloud Fueling Precision Marketing At Scale with AI
- HCL Unica Enterprise marketing automation platform
- HCL Volt MX Multi-experience low code app dev
- HCL Actian Ingres Legendary transactional RDBMS
- HCL Actian Data Platform Data services suite; flexible deployment
- HCL AppScan Scans for Application Vulnerabilities
- HCL BigFix Secure endpoint management
- HCL BigFix AEX AI-driven employee experience accelerating productivity and innovation
- HCL BigFix Enterprise+ An all-in-one IT infrastructure automation offering enabling you to stay ahead of cyber threats
- HCL BigFix Workspace+ Fueling GenAI within the Digital+ experience
- HCL DataConnect Low-code integration platform
- HCL Foundry Secure Backend Services
- HCL iControl HCL iControl is a business flow and process observability solution
- HCL MyXalytics Cloud FinOps visibility and insights
- HCL SX Service management for everything-as-a-service delivery
- HCL Universal Orchestrator Orchestrate and optimize business automation
- HCL Vector Analytics A high-performance, secure vectorized columnar analytics database
- HCL Workload Automation Simplify and automation business workflows
- HCL Zen Embeddable edge data management
- Learn & Support
- Home
- Business & Industry Applications
HCLSoftware’s Business and Industry Applications
Companies need a right partner to have comprehensive view of each customer across channels to power the marketing, e-commerce and post-sales experience, enabling the unification of customer data across all touchpoints to create enriched, real-time, and personalized customer engagements powered by AI.
Driving Operational Excellence with HCLSoftware Business Applications & Industry Software
Driving Operational Excellence with HCLSoftware Business Applications & Industry Software
In today's dynamic business environment, it's essential to have the right partner to drive operations and growth. HCLSoftware offers robust applications to enhance organizational efficiency.
Our Solutions Include:
- Marketing: Drive operational efficiencies while enhancing marketing performance with HCLSoftware’s comprehensive suite of MarTech solutions.
- E-Commerce: Optimize your commerce operations and deliver superior customer experiences.
- Behavioral Insights: Leverage real-time analytics of user behavior to uncover actionable data insights.
- Post-Sales: Boost loyalty and repurchase rates of your parts, services and subscriptions by streamlining your value chain and gaining customer insights.
Innovate with Confidence
Explore products designed to amplify your strengths and propel your business forward. Each solution is crafted to meet your unique needs and drive your success.
HCL Commerce Cloud is highly renowned by analysts and enterprise e-commerce businesses for our comprehensive capabilities, helping you adapt quickly to changing customer preferences and ever-increasing expectations.
Whether your primary focus is B2B, B2C, B2B2C or D2C - or all at the same time - HCL Commerce Cloud enables you to pursue ever-changing business needs by leveraging our agile, flexible solution to help you sell more.
Capabilities :
Comprehensive Solution
Take advantage of the richest set of capabilities for B2B, B2C, B2B2C and D2C, all integrated seamlessly into a single, proven solution.
Simplify Your Commerce Operations
Focus on growing your business as your commerce experts manage your commerce business in the cloud.
Easy to Consume
Unlock revenue growth with a composable AI-infused commerce solution enabled by a predictable pricing model.
Transform your marketing strategy with our cloud-native HCL Customer Data Platform. Gain a comprehensive view of your customers by collecting, unifying, and activating your data. Then, create real-time, omnichannel campaigns that resonate with your audience. Optimize your marketing ROI targeting the right audience with relevant and consistent customer engagement.
Capabilities :
Transparent AI
Leverage pre-existing predictive and Gen AI Learning models or create your own, fine-tune them to fit your needs, and optimize your customer engagement.
Real-Time Activation
Optimize your campaigns in real-time by using incoming customer data to take action and make improvements.
Marketing Operations Optimization
Leverage your existing MarTech investments, seamlessly and quickly deploy on the cloud of your choice at scale.
HCL Unica is an end-to-end marketing solution powered by our customer data platform, HCL Detect and AI enables businesses to drive rich, real-time personalization through deeper Customer 360 insights and transparent AI to plan, execute, and analyze omnichannel campaigns with unmatched precision at unparalleled scale.
For digital marketers and CMOs, HCL Unica provides the tools to enhance customer engagement, boost conversion rates, and maximize ROI.
Capabilities :
Effective Customer Journeys
Gain a deep understanding of customer journeys and preferences using predictive analytics models. Tailor your marketing campaigns and increase revenue.
Generative AI for Seamless Automation
Reduce cost by automating repetitive tasks to focus on strategic initiatives and creative campaigns.
Precise Segmentation
Build and target the customers that will make your strategy successful and optimize your marketing efforts.
Pre-configured with your industry's best practices, HCL Aftermarket Cloud manages your entire aftermarket and advanced service lifecycle operations, helping you achieve your aspirational goals faster and de-risk digital transformation.
Capabilities :
Dealer Management System
Crafted to run every dealership effectively, DMS helps collaborate with your value chain and run your entire business to plan, execute and monitor spare parts, services and sales in real-time.
Commerce for Manufacturing
Rule your commerce to seize the parts aftermarket in its entirety. Help order the right parts, optimize fulfillments, sell subscriptions and serve customers wherever they are.
Aftermarket Specialty Apps
Take advantage of plug-and-play specialty apps like remanufacturing, field service management and more that integrate essentials to your disparate IT systems to drive customer centricity and help grow your aftermarket.
HCL Discover offers comprehensive insights into the online user journey. It allows businesses to monitor user actions in real time and optimize their websites for improved performance. This tool helps identify user behavior patterns, detect issues, and implement changes swiftly, enhancing the overall user experience and driving better business outcomes.
Capabilities :
Real-Time Monitoring
HCL Discover allows businesses to track user behavior in real-time, swiftly identifying trends and bottlenecks for immediate action.
Comprehensive Behavioral Insights
With HCL Discover, you can gain valuable insights into how users interact with the site, improving navigation and enhancing the overall user experience.
Rapid Issue Resolution
Act on insights from HCL Discover quickly to resolve issues and enhance user journeys, ensuring a smooth and engaging online experience.
Reach out to HCLSoftware today to discover more about our exciting digital experience products
Find the Right Solution for Your Needs
Identify your business challenges and discover tailored solutions from HCLSoftware.
Struggling to Boost Sales Efficiency?
HCL Commerce Cloud Boost your B2B, B2C, B2B2C, and D2C business with HCL Commerce Cloud's rich capabilities and simplified processes, designed to help you sell more, faster.
Exploring Aftermarket-Led Growth Opportunities?
Aftermarket business has changed significantly for manufacturing companies across industries; and if skillfully managed with the right technology partner, it can help drive efficiencies, revenue and loyalty across all service and sales channels.
Looking to Optimize Your Marketing ROI in a Complex Environment?
HCL Unica, CDP, and Discover power end-to-end omnichannel customer engagement. With advanced AI capabilities, they enable marketers to take control and leverage their customer data, deploy personalized initiatives, and gain deeper audience insights.
HCL Discover
Want Deeper Visibility Into The User Experience Understand how your users navigate through their online journey by using session replay to visualize their actual experience
Statistical Highlights of Our Products
Our customers lean on us for the latest trends and the newest features to drive innovation and maximize their profitability.
$270B+
client revenues
135%
increase in revenue
88%
increase in online sales
29%
faster page load
Statistical Highlights of Our Products
Want To Maximize Aftermarket-Led Growth Opportunities Gain visibility into your internal parts and service operations, dealer-led service and sales and commerce-led demands while optimizing cycle times and growing repurchase rates of parts, services and subscriptions.
HCL Aftermarket Cloud delivers tangible daily results for diverse asset-centric industries and use-cases, reducing costs, increasing profits and margins, and so much more.
15%
aftermarket KPI improvements across all dealerships
80%
time saved in spare parts shopping
22%
you increase in remanufacturing production
125%
increase in asset uptime
Statistical Highlights of Our Products
HCL Unica is a cloud native, fully integrated enterprise marketing automation platform that provides precision marketing at scale
17-week
reduction in campaign cycle times
3x
increase in customer responses
35%
overall ROI
20%
increase in operating profit
2x
new reward zone membership in three months
82%
reduction in campaign cycle time
Awards and Recognition
HCLSoftware named a challenger in the 2023 Gartner® Magic Quadrant™ for digital commerce
Learn moreHCLSoftware awarded 12 out of 12 medals in the 2024 Paradigm B2B Combine Report
Learn moreHCL Unica named Leader: 2023 Quadrant Spark Matrix™ for Multichannel Marketing Hub
Learn moreHCL Unica Named STRONG PERFORMER in Forrester Enterprise Marketing Suites, Q3 2022
Unica is on the move! In our first-ever inclusion in the Forrester EMS wave, Unica has secured the #2 position as a Strong Performer
With Real-World Results
Drive Your Organization's Core Operations With Unmatched Efficiency.
Our suite of business applications focuses on Marketing, E-Commerce, Collaboration, Enterprise Security, and App Development.
Explore Our Offerings
AI and Intelligent Operations
AI and automation combined with simplicity, security and ease of use — empowering you to make informed decisions, predict market trends and enhance agility and efficiency to an unprecedented degree.
Learn moreTotal Experience
TX software that interconnects the best to solve the most complex challenges organizations face, incorporating customer experience (CX), employee experience (EX), user experience (UX) and multi-experience (MX).
Learn moreData and Analytics
The tools you need to distill complex data into clear, actionable insights — to predict outcomes, profile customers, optimize operations and identify new opportunities through data patterns and market analysis.
Learn moreCybersecurity
Vulnerability detection, mitigation and remediation solutions that deliver secure DevOps and compliance from application to endpoint.
Learn moreSovereign Collaboration
Sovereign Collaboration software strategically prioritizes autonomy over data. We understand the importance of sensitive information and have designed secure, flexible solutions to protect it.
Learn more