Paradigm Review Continues Momentum for HCL Commerce

Publish Date: Sept 12, 2022

HCLSoftware today announced that HCL Commerce is the recipient of 11 out of 12 medals, including two Gold medals, in the 2022 Paradigm B2B Combine for both Enterprise and Midmarket reports. HCL Commerce earned Gold medals for both ‘Vision and Strategy’ and ‘Integrations, Operations and Infrastructure.’

HCL Commerce is the transaction platform that helps its customers sell more. Innovative businesses around the world rely on HCL Commerce to drive more than $210 billion in annual digital revenue. By combining the trusted scale, security, and performance customers expect, with the speed and flexibility of a modern cloud native commerce architecture, HCL Commerce helps B2C, B2B and B2B2C clients engage customers and increase sales across every touchpoint.

Paradigm LLC uses a robust scoring methodology to evaluate all vendors on a scale of 1 to 5 across 38 detailed and weighted criteria. Medals are awarded based on composite scores in 12 distinct categories. HCL Commerce continued their momentum by growing their medal count from 9 to 11.

“Meeting the rapidly growing needs of our customers is paramount through innovation that will ultimately drive new revenue growth in a marketplace that is constantly exploding with new ways to engage customers.” said Gary Schoch, Vice President and Customer Experience Global Leader, HCLSoftware. “The latest Paradigm reports further validate that our continued investment in the HCL Commerce platform is meeting the expectations of our customers,”

The Paradigm reports noted how HCL Commerce customers spoke highly of how the platform handles complexity, specifically of its scalability, reliability, and performance with customers calling it “powerful” and “very capable of handling complex scenarios.” The reports also touted the platform’s strong promotions capability and its Marketplace, which was launched in July and immediately garnered ‘Differentiated’ status.

HCL Commerce is available on the customers’ premises or the cloud of their choice, delivered by HCL Solution Factory (SoFy) andHCL Now

Blog: HCL Commerce Medals in 11 out of 12 categories in the 2022 Paradigm Report - HCL SW Blogs (

About HCLSoftware

HCLSoftware develops, markets, sells, and supports product families for Digital Transformation, Data & Analytics and AI and Automation. HCLSoftware is the cloud-native solution factory for enterprise software and powers millions of apps at more than 20,000 organizations, including more than half of the Fortune 1000 and Global 2000 companies. HCLSoftware's mission is to drive ultimate customer success with its IT investments through relentless product innovation. 


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Jeremy McNeive