Transform Your Field Service Operations

Transform Your Field Service Operations

Transform Your Field Service Operations

HCL Aftermarket Cloud Field Service Management (FSM) is a comprehensive field service solution that provides visibility across the value chain, enabling organizations to increase utilization by providing the required information, the tools, and the spare parts to resolve the customer issues right the first time.

Maximize Customer Satisfaction and Field Technician Productivity

Top HCL Aftermarket Cloud FSM Capabilities

Learn how FSM can help with your field service transformation

Our Impact​

HCL Aftermarket Cloud FSM delivers real-world results every day in diverse asset-centric industries and use cases reducing costs, increasing profits and margins and so much more.


Increase in first-time fixes​

Up to 45%

Reduction in field operation costs​

Up to 20%

Reduction in repeat visits and labor costs


Improved customer satisfaction score (CSAT)​

Our HCL Aftermarket Cloud FSM Benefits


Enhanced Service Efficiency

FSM streamlines service processes, optimizing resource allocation and scheduling to improve service efficiency and response times.​


Proactive Maintenance

FSM enables predictive maintenance, reducing downtime and preventing costly breakdowns with data-driven insights.​


Improved Customer Experience

Deliver exceptional service with real-time updates, quick issue resolution, and personalized customer interactions.​


Cost Reduction

Reduce operational costs by minimizing unnecessary travel, maximizing technician productivity, and optimizing parts inventory carrying costs.​

Ready to transform your field service operations

Ready to transform your field service operations?

Our team of experts are offering free 100% personalized consulting services to help you take your aftermarket business to the next level​

Ready to transform your field service operations