-
Products
- Alphabetical List
- Business & Industry Applications
- Cybersecurity
- Data and Analytics
- AI and Intelligent Operations
- Total Experience
- Sovereign Collaboration
- Specialized Software
- HCL Actian
- HCL Actian Data Platform
- HCL Actian Ingres
- HCL Aftermarket Cloud
- HCL AppScan
- HCL Automation Orchestrator
- HCL Automation Orchestrator Suite
- HCL BigFix
- HCL CAMWorks
- HCL Clara
- HCL Commerce Cloud
- HCL Connections
- HCL Customer Data Platform
- HCL DataConnect
- HCL DFMPro
- HCL Discover
- HCL Domino
- HCL DX
- HCL DevOps Code ClearCase
- HCL DevOps Code RealTime
- HCL DevOps Deploy
- HCL DevOps Plan
- HCL DevOps Model RealTime
- HCL DevOps Test
- HCL DevOps Test Embedded
- HCL DevOps Velocity
- HCL Glovius
- HCL Hero
- HCL HIVE
- HCL iAutomate
- HCL iControl
- HCL Informix
- HCL IntelliOps
- HCL IntelliOps Event Management
- HCL iObserve
- HCL Leap
- HCL Link
- HCL Mainframe Solutions
- HCL Marketing Cloud
- HCL Marketplace
- HCL MyCloud
- HCL MyXalytics
- HCL Nippon
- HCL Notes
- HCL Now
- HCL SafeLinx
- HCL Sametime
- HCL Secure DevOps
- HCL SX
- HCL TX Platform
- HCL Unica
- HCL Vector Analytics
- HCL Verse
- HCL Volt MX
- HCL Workload Automation
- HCL Z Asset Optimizer
- HCL Z Abend Investigator
- HCL Z and I Emulator
- HCL Zeenea Data Discover Platform
- HCL Zen Edge Data Management
- HCL Aftermarket Cloud Aftermarket-led growth platform
- HCL Commerce Cloud Enterprise e-commerce for B2C and B2B
- HCL CDP Flexible and customizable customer data platform
- HCL Discover Behavioral insights for customer journeys
- HCL Marketing Cloud Fueling precision marketing at scale with AI
- HCL Unica Enterprise marketing automation platform
- HCL AppScan Scans for application vulnerabilities
- HCL BigFix Secure endpoint management
- HCL BigFix Compliance Ensure security with continuous, real-time compliance monitoring
- HCL BigFix CyberFOCUS Supercharging IT operations to secure the enterprise
- HCL BigFix Remediate Automate, remediate & secure endpoints
- HCL Actian Empowers the data-driven enterprise
- HCL Actian Data Platform Data services suite; flexible deployment
- HCL Actian Ingres Legendary transactional RDBMS
- HCL DataConnect Low-code integration platform
- HCL Zeenea Data Discover Platform Cloud-native data governance solution
- HCL Zen Embeddable edge data management
- HCL Automation Orchestrator Suite Accelerate IT and business automation
- HCL BigFix Secure endpoint management
- HCL BigFix AEX AI-driven employee experience accelerating productivity and innovation
- HCL BigFix Enterprise+ An all-in-one IT infrastructure automation offering enabling you to stay ahead of cyber threats
- HCL BigFix Workspace+ Fueling GenAI within the Digital+ experience
- HCL iControl HCL iControl is a business flow and process observability solution
- HCL MyXalytics Cloud finOps visibility and insights
- HCL SX Service management for everything-as-a-service delivery
- HCL Workload Automation Simplify and automation business workflows
- HCL Connections Collaboration and task management in one workspace
- HCL Domino Rapid application development platform
- HCL Leap No code citizen app dev
- HCL Link Connectivity across your digital ecosystem
- HCL Notes Comprehensive email and collaboration hub
- HCL SafeLinx Secure and flexible remote access to enterprise applications
- HCL Sametime Secure meetings, video, and chat communications
- HCL Verse Smart and secure enterprise email for seamless workflow
- HCL Augmented Network Automation (SON)Intelligent RAN automation platform
- HCL Automation Orchestrator Suite Accelerate IT and business automation
- HCL DFMProCAD integrated Design-for-Manufacturing platform
- HCL CAMWorksCAM for machining productivity
- HCL GloviusModern lightweight CAD Viewer
- HCL Mainframe Optimization Optimize, modernize, and innovate your mainframe investments
- HCL Secure DevOps Automated testing and security scanning
- Industries
- Partners
-
Persona
- HCL Commerce Cloud Enterprise e-commerce for B2C and B2B
- HCL CDP Flexible and customizable customer data platform
- HCL DX The DXP for the moments that matter
- HCL Marketing Cloud Fueling Precision Marketing At Scale with AI
- HCL Unica Enterprise marketing automation platform
- HCL Volt MX Multi-experience low code app dev
- HCL Actian Ingres Legendary transactional RDBMS
- HCL Actian Data Platform Data services suite; flexible deployment
- HCL AppScan Scans for Application Vulnerabilities
- HCL BigFix Secure endpoint management
- HCL BigFix AEX AI-driven employee experience accelerating productivity and innovation
- HCL BigFix Enterprise+ An all-in-one IT infrastructure automation offering enabling you to stay ahead of cyber threats
- HCL BigFix Workspace+ Fueling GenAI within the Digital+ experience
- HCL DataConnect Low-code integration platform
- HCL Foundry Secure Backend Services
- HCL iControl HCL iControl is a business flow and process observability solution
- HCL MyXalytics Cloud FinOps visibility and insights
- HCL SX Service management for everything-as-a-service delivery
- HCL Universal Orchestrator Orchestrate and optimize business automation
- HCL Vector Analytics A high-performance, secure vectorized columnar analytics database
- HCL Workload Automation Simplify and automation business workflows
- HCL Zen Embeddable edge data management
- Learn & Support
HCLSoftware News
HCL COMMERCE 9.1.6 DELIVERS THE TRANSACTION PLATFORM THAT HELPS COMPANIES SELL MORE
PUBLISHED DATE: April 8, 2021
HCLSoftware announced today new capabilities for HCL Commerce 9.1.6 that remove friction from the buying process and help clients sell more products and services. The latest release of HCL Commerce turns customer service representatives (CSR) into a critical sales channel by enabling them to take control of the shopping cart on behalf of a customer and complete the sale.
To help marketers and merchandisers understand what is happening in their business and make better informed decisions, HCL Commerce expanded visibility into sales performance. Using data from Google Analytics and delivered in a series of visual dashboards in Commerce Management Center, business users get insights into customer behavior to help them make the right offers and promotions at the right time to drive conversions.
To ensure that customers can handle the growing volume of transactions, HCL Commerce has enhanced our cloud-native platform with updates that deliver improved scalability, flexibility, reliability and ease of use across multi-cloud deployments.
The top 3 enhancements include:
- New Customer Service Hub – Delivered as part of the reference storefronts introduced in 9.1, customer service reps can drive sales performance by helping customers perform actions like change an order, cancel an order or reorder products, as well as take control of a shopping cart when a customer is struggling to checkout.
- Expanded Analytics and Insights – Business users can now make better business decisions with views into sales performance by category and product across all channels. Plus, new views into search ‘hits and misses’ and the ability to track where customers are coming from and what content they consumed.
- Cloud Native Enhancements – HCL Commerce now supports HCL OneDB, a high-performance cloud-optimized database, which is available for ‘early-adopter’ customers who want cloud native portability and improved scalability. To enhance extensibility, all the platform APIs are now compatible with the latest draft of the JSON Schema, enabling clients to build the experience the brand expects.
“We continue to enhance HCL Commerce to be the cloud-native transaction platform that helps our customers sell more,” said Raj Iyer, Vice President of Product Management at HCLSoftware. “Recent benchmarks show we can now scale effortlessly to 100,000 orders per hour, supporting clients who are relying more and more on their commerce platform to drive their business.”
For more information on HCL Commerce,
please visit:https://hcltechsw.com/products/commerce
About HCLSoftware
HCLSoftware, is a division of HCL Technologies (HCL) that operates its primary software business. It develops, markets, sells, and supports over 20 product families in the areas of DevSecOps, Automation, Digital Solutions, Data Management, Marketing and Commerce, and Mainframes. HCLSoftware has offices and labs around the world to serve thousands of customers. Its mission is to drive ultimate customer success with their IT investments through relentless innovation of its products.
Media Contact
Jeremy McNeive
HCLSoftware
913-488-9186