HCLSoftware Advances Enterprise Agentic AI for Governed Agent Operations

HCL BigFix AEX v13 marks a decisive shift in enterprise Agentic AI from deployment to governance.

NOIDA, India (April 29, 2026) - HCLSoftware, a global leader in enterprise software solutions and the enterprise software division of HCLTech, today announced the general availability of HCL BigFix AEX v13 - a significant release that marks a decisive shift in enterprise Agentic AI from deployment to governance. As organizations move beyond AI pilots into production-scale agent operations, HCL BigFix AEX delivers the control, transparency, and resilience that enterprises require to run AI agents with confidence.

Enterprise adoption of AI agents is accelerating, but governance remains the critical gap. Without it, organizations face significant risk in scaling autonomous operations. HCL BigFix AEX directly addresses this gap in three meaningful ways. First, organizations can now control exactly who can create, modify, or run every agent - with every action logged and traceable across the full lifecycle. Second, agents can now communicate and delegate tasks to each other through a standardized protocol, enabling coordinated multi-agent workflows without introducing unmanaged or unpredictable behavior. Third, for enterprises running in regulated or air-gapped environments, HCL BigFix AEX now extends self-healing capabilities to on-prem deployments - so agents can automatically detect and recover from failure scenarios without manual intervention, within defined platform controls. Together, these capabilities mean organizations no longer have to choose between AI autonomy and enterprise control.

Navin Sabharwal, Executive Vice President and Portfolio General Manager, HCLSoftware, said: "HCL BigFix AEX v13 represents a maturation of enterprise Agentic AI. It is no longer enough to deploy agents that can act - enterprises need agents they can trust, trace, and govern at scale. We are giving IT and operations leaders the controls they need to run agentic operations with the same rigor they apply to their most critical enterprise systems."

HCL BigFix AEX v13 strengthens HCLSoftware's position within its AI and Intelligent Operations portfolio, reinforcing the BigFix platform's two-decade heritage of secure, scalable enterprise automation. The release directly advances HCLSoftware's XDO vision - delivering intelligent, unified operations that are predictive, governed, and continuously improving.

HCL BigFix AEX v13 is available now. For more information, visit https://www.hcl-software.com/bigfix/products/aex.

About HCLSoftware

HCLSoftware is a global leader in software innovation and the software division of HCLTech. We develop, market, sell, and support transformative solutions across various industries, including business and industry, intelligent operations, total experience, data and analytics, and cybersecurity. Our commitment to customer success and our core values of integrity, inclusion, value creation, people-centricity, and social responsibility drive us to deliver best-in-class software products that empower organizations to achieve their goals. With a rich heritage of pioneering spirit, HCLSoftware serves more than 20,000 organizations, including a majority of the Fortune 100 and almost half of the Fortune 500. Learn more about how we can help you achieve your goals at https://www.hcl-software.com.