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What we achieved

  • Reduction

    in maintenance costs

  • Optimized

    resource utilization

  • Reduced

    downtime

To who

Overview

  • Part 1

    Challenge

    The client wanted to streamline its IT operations to achieve reduced downtime and uninterrupted asset management.
  • Part 2

    Solution

    The client operates in a highly competitive and demanding business landscape.
  • Part 3

    Results

    Improved CIS discovery by 85% over manually discovered inventories.

The Challenge

The client wanted to streamline its IT operations to achieve reduced downtime and uninterrupted asset management. However, a lack of visibility and complex infrastructure were causing frequent disruptions. The challenges included:

  • Highly complex IT landscape
  • Manual asset management and network control processes
  • Lack of efficient tracking management
  • Manual data collection from disparate data sources
  • Lack of visibility throughout the IT infrastructure

The Solution

The client operates in a highly competitive and demanding business landscape. To achieve a coherent IT landscape and seamless delivery with reduced downtime and lower costs, the client deployed HCL BigFix Cloud Lifecycle Management stacked with VMWare vCenter, Microsoft Azure, Sentinel, Tidal, Centrify, and LogRhythm.

The Results

By deploying HCL BigFix Cloud Lifecycle Management in its IT environment, the client realized the following benefits:

  • Faster resolution to infrastructure build
  • Reduction in maintenance costs
  • Improved CIS discovery by 85% over manually discovered inventories
  • Optimized resource utilization
  • Reduced downtime

About the company

The US-based Fortune 500 supply chain company is a leading wholesale distributor of high-quality components and logistics services. With close to 9000 employees across 289 locations, the company’s operations pan across the US.

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