What we achieved

  • Reduced

    delivery timelines

  • Increased

    uptime and scalability

  • Optimized

    resource utilization

To who

  • Industry Digital Supply Chain

  • Products: HCL MyCloud

  • Region Global

Overview

  • Part 1

    Challenge

    The client was struggling to consolidate the heterogeneous IT infrastructure and achieve process virtualization.

  • Part 2

    Solution

    To optimize productivity, achieve scalability, and bolster process visibility, the client deployed MyCloud, a hybrid cloud management platform.

  • Part 3

    Results

    Enhanced data security with the policy-driven IT orchestration.

The Challenge

The client was struggling to consolidate the heterogeneous IT infrastructure and achieve process virtualization. The organization was using manual processes for server provisioning which resulted in the following challenges:

  • Reduced productivity
  • Delayed incident resolution, errors, and cost inaccuracies
  • Lack of visibility and inhibited scalability
  • Incoherent approval structure
  • Prolonged provisioning schedules
  • Manual IT resources provisioning leading to a poor experience for IT staff and business users

The Solution

To optimize productivity, achieve scalability, and bolster process visibility, the client deployed MyCloud, a hybrid cloud management platform. With our robust integration capabilities, we integrated VMWare vCenter, Ansible, Service Now, Solarwinds IPAM, BigFix, and PaloAlto. This enabled us to deliver a transformative experience without disrupting the customers' ecosystems.

The Results

By deploying MyCloud in its IT environment, the client realized the following benefits:

  • Reduced delivery timelines
  • Increased uptime and scalability
  • Improved SLAs and reduced cost of operations
  • Optimized resource utilization
  • Enhanced data security with the policy-driven IT orchestration

About the company

The client is a US-based company that provides software and consulting services for supply chain management, manufacturing planning, retail planning, store operations, and category management. With over 3000 corporate clients and a thriving workforce of 5000+, the company has an annual revenue of more than USD 1.1 billion.

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