HCL MyCloud Enables End-to-end Infrastructure Orchestration
What we achieved
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Turnaround
shortened from 4 days to 1-1.5 hours
-
Time
slashed from 7 days to 2 hours
-
Attainment
of 90% automation across tools
To who
-
Industry Supply Chain
-
Products: HCL MyCloud
-
Region Global
Overview
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Part 1
Challenge
Inadequate functionality for scheduling, running jobs and managing inventory.
-
Part 2
Solution
HCL MyCloud is a pro-active hybrid cloud management platform equipped with a self-service catalogue that ensures robust governance and control across multi-cloud environment.
-
Part 3
Results
Automation of 28 use cases, encompassing 5 middleware (IIS, Tomcat, Apache, Jboss, Jboss DM) and 4 DBs (PGSQL, MYSQL, MSSQL and DB2) and load balancer.
The Challenge
Tackling the intricacies of a diverse user base within various internal organizations, the company encountered hurdles including:
- Inadequate functionality for scheduling, running jobs and managing inventory
- Lack of visibility throughout the IT infrastructure
- Notable delays in provisioning for non-IT users
The Solution
HCL MyCloud is a pro-active hybrid cloud management platform equipped with a self-service catalogue that ensures robust governance and control across multi-cloud environment. By leveraging MyCloud, requesters can effortlessly initiate requests for various offered catalogues. These catalogues are neatly grouped into three distinct categories: Vanilla Servers, Middleware Servers and Database Servers. Each catalogue can be requested either as an independent request or as part of a HA solution, tailored to specific needs.
MyCloud takes the reins for both Day 0 and Day 1 tasks through seamless integrations with diverse tools within the environment leading to an impressive 90% automation rate, further augmented by ongoing efforts to fully automate the provisioning workflow.
The Results
- Automation of 28 use cases, encompassing 5 middleware (IIS, Tomcat, Apache, Jboss, Jboss DM) and 4 DBs (PGSQL, MYSQL, MSSQL and DB2) and load balancer
- Middleware Turnaround shortened from 4 days to 1-1.5 hours
- VM Provisioning Time slashed from 7 days to 2 hours, reflecting an 85% reduction
- Attainment of 90% automation across tools
- Database Turnaround reduced from 7 days to 1.5-2.5 hours
- Facilitated user onboarding for both end IT users and operation teams (BAU and migration track)
- Successfully aided in achieving 63% progress towards the annual target for application migration
About the company
Renowned for exceptional customer service and innovative products, the Swiss insurance stands as a leading player within Switzerland’s insurance landscape. Employing a workforce of over 9000 individuals, the company’s operations span across Europe.
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