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What we achieved

  • $3.3 million

    annual savings via automation and reduced defects

  • 10x

    increase in delivery capacity

  • 127%

    improvement in employee engagement

To who

Overview

  • Part 1

    Challenge

    The telecom giant needed an automated solution to decouple integration testing, accelerate delivery, and enable existing teams to operate it efficiently without increasing resource costs.
  • Part 2

    Solution

    HCL DevOps Test enabled fast, reliable regression testing, continuous testing via 100+ virtual services, real-time dashboards for stakeholders, and utilities to eliminate end-to-end testing bottlenecks.
  • Part 3

    Results

    DevOps Test delivered $3.3M in annual savings, 10x delivery growth without extra staff, a 127% rise in engagement scores, and accelerated developer velocity across the enterprise.

The Challenge

The telecom giant needed a solution that could:

  • Enable development and testing of the integration stack independently from other application environments through automation.
  • Improve speed to market and overall efficiency.
  • Train and empower existing teams to manage and operate the solution without increasing resource costs.

 

The Solution

The implementation of our automated software testing tool, HCL DevOps Test transformed the company’s operations by:

  • Delivering fully comprehensive, automated regression testing, ensuring quick, reliable, and easy validation of changes.
  • Deploying 100 virtual services significantly increased testing efficiency by allowing continuous testing without dependencies on other systems.
  • Creating intuitive results dashboards, offering clear and accurate status updates for multiple stakeholders.
  • Innovating new utilities to eliminate end-to-end testing issues across the broader ecosystem.

 

The Results

The adoption of DevOps Test led to impressive business outcomes:

  • $3.3 million in annual savings through automation, defect reduction, and improved release success rates.
  • 10x increase in delivery capacity, scaling from 100 changes per month to 1,000 per month—without requiring additional skilled engineers.
  • Employee engagement scores surged from 41 to 93, improving retention and reducing onboarding and training costs.
  • Enhanced velocity for application developer teams, accelerating innovation across the enterprise.

By embracing DevOps automation, this telecom leader overcame its bottlenecks and unlocked new levels of efficiency, cost savings, and employee satisfaction, proving that automation is the key to scaling modern telecom operations.

About the company

A leading global network operator, the company serves over 300 million customers across the world

Read the full story

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