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HCL Commerce Cloud Paradigm B2B just awarded HCL Commerce Cloud an outstanding 12 out of 12 possible medals in the 2023 Midmarket Combine and 2023 Enterprise Combine Reports – up from 11 in 2022!

We couldn’t be more thrilled! Paradigm B2B, a leading authority on B2B e-commerce Business & Strategy focused on guiding mid-market and enterprise B2B companies through today’s complex and digitally-disrupted commerce landscape, just awarded HCL Commerce Cloud an outstanding 12 of 12 possible medals in the 2023 Paradigm Combine Midmarket and 2023 Paradigm Combine Enterprise Reports, up from 11 in 2022.

The reports evaluate vendors in 12 different categories – and outcomes are in part based on “voice of the customer” feedback based on extensive interviews with customers and partners.

We’ve attained top scores in all 12 categories, including achieving GOLD for ‘strategy and vision’ as well as ‘Integrations, Operations and Infrastructure!’ We feel this has solidified our position as a provider capable of delivering a truly modern B2B buying experience. This recognition is a testament to our ability to meet diverse commerce solution requirements and highlights our commitment to excellence.

Here is a rundown of the results:

  • HCL Commerce Cloud medaled in 12 of the 12 categories of the 2023 Midmarket Combine evaluation (2 gold medals, 6 silver medals, 4 bronze medals).
  • HCL Commerce Cloud medaled in 12 of the 12 categories of the 2023 Enterprise Combine evaluation (2 gold medals, 7 silver medals, 3 bronze medals).
  • For the first time, HCL Commerce Cloud won a bronze medal for “Partner Ecosystem” in both the Midmarket Combine and Enterprise editions.
  • Paradigm B2B evaluates and ranks vendors on a scale of 1-5 based on 38 criteria. Medals are awarded based on 12 categories.

Overall, the reports emphasized how HCL Commerce Cloud is particularly well-suited for midmarket and enterprise B2B companies seeking a stable and high-performing commerce platform capable of handling complex B2B eCommerce scenarios, like creating and managing a multitude of customer catalogs and sophisticated promotions.

Both reports noted how clients appreciated HCL Commerce Cloud for its stability, reliability and scalability with customers calling it “high-performance” and “fully functional out-of-the-box.”

In the mid-market report, we received particularly strong positive feedback from Paradigm B2B around our ability to handle complexity well and create custom catalogs.

Further, in the enterprise report, we also received very high marks from Paradigm B2B around our facility for spinning up and managing dealer sites, strong promotions functionality and mature back-end interfaces and punchout-related workflows.

Download the Enterprise and the Midmarket reports here.

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