We are very excited to launch our first phase of the HCLSoftware U training cloud. HCLSoftware U is the new brand and training cloud and for all HCL Software solutions for our customers, partners and internal training. We currently offer hundreds of general training courses plus Domino, BigFix, and VoltMX certification opportunities with more to come.
Training has changed radically in just the last ten years including a move from multi-hour lecture formats into small micro-courses which can be completed during a coffee break. Even in-person instructor-led training has morphed from multi-day lectures into more practical hands-on active learning classrooms where teams collaborate to complete a working lab exercise.
General training, how-to, and even sales training has become a mobile-enabled learn-on-the-go format. Though our proctored third-party certification exams are computer based, all of our other non-certification courses are accessible via typical desktop and mobile devices and optimized for Chrome browsers. We are working hard to listen to customer feedback and continually improve and streamline the overall HCLSoftware U learning experience, so do expect the training cloud to update as we move though this journey with you.
The new HCLSoftware U Brand
HCLSoftware has historically supported our solution though many different training options. In order to simplify and improve the user experience we have consolidated the following HCL Software training brands and content into HCLSoftware U as a single training cloud platform:
- The Academy
- HCL Software Academy
Current Training & Future Plans
HCLSoftware has taken a big step from individual instructor-led training for customers and partners into hybrid instructor-led and virtual online training. This strategy delivers many advantages to our customers, partners, and internal teams. Advantages include potentially lower training cost, simpler access to training, higher skilled/trained solutions teams, access to a larger set of training assets, improved self-service, more ROI though deeper solution understanding, and allowing the instructor-led training to focus more on business use cases versus basic level training. We are launching the new HCLSoftware U with an impressive number of online virtual courses and will be offering many more courses to come, plus other training options for those that want a path to become HCLSoftware solution certified.
Creating a wholistic and comprehensive Learning & Development training cloud for HCLSoftware solutions is a long-term journey with the future goals of offering Level 1 and Level 2 Sales Accreditation, Technical Admin and Developer Certification programs for all HCLSoftware solutions. Since October of 2022, in just six months we have delivered over 100+ external courses, hundreds of Internal/Partner Training courses, plus four certification programs, and already have thousands of internal and external users on HCLSoftware U… and we are adding more each week.
Accessing HCLSoftware U
– Customer can easily register and access HCLSoftware U via the standard signup process and will have access to all customer facing training and certification programs.
– All partners do have access to HCLSoftware U via the standard signup process, however the approval process for access to gated partner only seller content may require a 48hr approval process in some cases.