Commerce-HCL Commerce Cloud AI

Your Insights, Your Customer Data, Your AI

Build a Better Commerce Experience using AI

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AI in eCommerce is Transforming B2B | Insights from Ray Wang and Aaron Pickrell

Build a Better Commerce Experience using AI

Seamlessly integrated with HCL Commerce Cloud, our AI composable module empowers businesses to sell more by tailoring personalized experiences that captivate customers

  • using insights based on the customer’s preference, behavior and historical interactions, and
  • automating repetitive tasks that would otherwise slow down your teams.
It’s time to go beyond transactions and build a better commerce experience for your customers using HCL Commerce AI.

Watch an insightful video interview on how AI is transforming B2B e-commerce.

Elevate Performance with AI

Commerce-Elevate Performance with AI

Elevate Performance with AI

  • Increase conversions by using insights from previous purchase behaviors to create cross sell recommendations
  • Leverage AI to analyze campaign effectiveness in real-time, auto-suggest high-conversion offers, and personalize deals based on buyer patterns.
  • Optimize revenue opportunities by capitalizing on dynamic training and scheduling to analyze real-time streaming data.
  • Better customer experiences by analyzing real-time clickstream data for also predicting and segmenting based on churn, retain, and abandoned carts

Improve Operational Efficiency with Automation

Commerce-Improve Operational Efficiency with Automation

Improve Operational Efficiency with Automation

Let AI make data-driven decisions:

  • Self-learning and tuning models drastically reduce manual tasks for business users saving time and money
  • Trainable ML models will automatically refine the buying experience based on real-world performance metrics
  • Real-time behavior tracking across all buyer interactions will dynamically deliver the right offers and the right time to the right audience improving average order values and items purchased

Future-proof your AI Commerce Strategy

Commerce-Future-proof your AI Commerce Strategy

Future-proof your AI Commerce Strategy

Our Composable AI capabilities are already integrated with HCL Commerce Cloud

  • Take control and configure AI model behavior based on business-selected parameters
  • Start using ML technologies right away with auto-tuning models without IT involvement
  • Your strategic advantage without the overhead. We bring the experts, You reap the benefit

AI Models Designed to Help You Sell More

Commerce-AI Models Designed to Help You Sell More

AI Models Designed to Help You Sell More

It’s time to enhance your workflows with our AI models:

  • Frequently Bought Together is our recommendation system, designed to leverage purchase behaviors intelligently and prove seamless cross-sell and up-sell recommendations to drive increased sales and customer engagement.
  • More Like This Model analyzes your Commerce catalog data to group similar items together, automating product page comparisons and seamlessly offers alternatives when an item is out of stock
  • Popular Right Now showcases products that are trending and popular at the moment by utilizing real-time customer and purchase behavior
  • New Items models dynamically promote new products and services delivering a fresh experience for buyers increasing engagement
Learn more about the features and capabilities of HCL Commerce Cloud

Learn more about the Features and Capabilities of HCL Commerce Cloud

Learn more about the features and capabilities of HCL Commerce Cloud