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The Platform Revealing Real-Time Digital Body Language

HCL Discover+ is a real-time experience analytics platform capturing digital body language—turning every customer interaction into insight. Identify behavior patterns, friction points, and conversion blockers responsible for impacting business results.

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Capture the Clarity You Need to Improve Every Experience

HCL Discover+ unlocks complete digital behavior data to power advanced experience analytics.

Advanced Behavioral Capture
AI-Driven Business Impact Analytics
Struggle and Friction Detection
Smart, Searchable Session Replays
Mid-Funnel Insights

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Advanced Behavioral Capture

HCL Discover+ tracks more than clicks. It records cursor movement, screen resizing, hovers, and input changes—providing rich behavioral data to uncover why journeys succeed or fail. Post-capture analysis includes AI-enhanced summaries and raw data for detailed decision-making.

AI-Driven Business Impact Analytics

Leverage AI-powered analytics to link behavioral friction with business outcomes. HCL Discover+ quantifies how issues affect revenue, prioritizing fixes. Identify conversion drop-offs and root causes across mid-funnel behaviors and transactional paths.

Struggle and Friction Detection

Reveal hidden UX struggles in real time—like repetitive clicks, empty search returns, or stalled flows. HCL Discover+ automatically detects anomalies and alerts your team to resolve friction before it impacts customer satisfaction or sales.

Smart, Searchable Session Replays

Use AI-powered session replay tools to instantly locate and view user sessions. Search by keywords or behavior types, and review AI-generated highlights to pinpoint friction, abandonment, or failure events for faster resolution.

See What Happens Between Clicks — Mid-Funnel Insights

HCL Discover+ provides visibility into the mid-funnel—where interest turns into action or drop-off. Track engagement with forms, product pages, and interactive content to improve user experience and optimize conversion paths.

Identify friction in checkouts, registrations, or configurators
Understand why mid-funnel drop-offs occur—even after strong entry engagement
Detect indecision and adjust UX, content, or offers in real time

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Security That Protects Every Customer Journey

HCL Discover+ strengthens digital experience monitoring with built-in behavioral security. From fraud detection to data privacy, HCL Discover+ offers the transparency and control enterprises need.

Flag suspicious or out-of-pattern behaviors live
Maintain compliance with detailed behavioral audit trails
Keep full ownership—your behavioral data stays private and portable

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