HCL MyXalytics

HCL MyXalytics applies built-in security controls to protect analytics data and user access.

• Data encryption: Data is protected through a secure-by-design architecture, using AES-GCM 256-bit encryption for data at rest and TLS 1.2/1.3 for secure transmission of summarized data to users.
• Data protection: Access controls and secure handling of summarized data protect customer information across the platform.
• Identity & access management: Role-based access controls and audit logs enforce authorized access and ensure traceability of user and system activity.
• Secure development & testing: Security is embedded across the SDLC through threat modeling, secure design reviews, vulnerability checks, and internal and external penetration testing.
• Incident response: Reported security vulnerabilities are handled through our PSIRT process and published in security advisories.

HCL MyXalytics follows established risk and security management standards to support consistent governance and control.

Risk management practices align with internationally recognized standards, including ISO 31000 and ISO 27005, and are integrated with our Information Security Management System, which is aligned with ISO 27001/27002.

HCL MyXalytics applies privacy-focused controls to ensure responsible handling of customer data.

Personal data is processed only for product administration and contractual obligations, with collection limited to what is necessary and no processing of special categories of sensitive personal data.

HCL MyXalytics applies controlled and responsible AI practices to support analytics and reporting use cases.

• AI usage overview: AI capabilities are used for limited purposes such as text summarization and analytics insights, operating within clearly defined boundaries and without triggering automated actions.
• Ethical principles & governance: Responsible AI usage is governed through defined risk management processes, human oversight, auditability, and adherence to ethical and security principles established by HCLSoftware.