Achieve Endpoint Compliance with HCL BigFix CMEP and CrowdStrike Integration

Why Endpoint Visibility Matters for Compliance Obligations

Enterprises rely on endpoint security tools to prevent threats from entering their environment. Solutions like CrowdStrike Falcon protect devices from malware, exploits, and unauthorized activity. These security agents perform critical front-line duties, yet their presence alone does not guarantee protection. At times, agents are disabled, corrupted, outdated, or removed without notice. When this happens, the organization faces hidden exposure that affects security operations and overall compliance management. Continuous verification of device health is crucial; compliance must be validated with each access request to maintain security and regulatory standards.

Fostering a strong compliance culture is essential for effective compliance management, and organizations should implement training programs to ensure employees understand compliance obligations, best practices, and security protocols. These efforts support compliance reviews and demonstrate adherence to standards such as GDPR, HIPAA, and ISO. Continuous improvement and corrective actions to address compliance gaps are vital to maintaining and enhancing compliance over time.

HCL BigFix Compliance Client Manager for Endpoint Protection (CMEP) is designed to address this exact challenge. HCL CMEP provides a consistent, near real-time view of antivirus and EDR clients across diverse operating systems. Since CrowdStrike Falcon is recognized as a leader in Gartner’s Magic Quadrant for Endpoint Protection Platforms, maintaining reliable sensor health has become even more important. With the recent addition of CrowdStrike Falcon support, organizations can now monitor sensor health through a single BigFix console, providing security and IT teams with the unified oversight they need to maintain a high level of risk and compliance posture.

What the HCL BigFix and CrowdStrike Integration Enables

In large or distributed environments, it can be challenging to verify that the CrowdStrike Falcon sensor is functioning correctly on every device. The integration between HCL BigFix CMEP and CrowdStrike creates an independent verification layer that continually checks sensor availability and status, enabling organizations to ensure compliance and improve operational efficiency by providing relevant data and visibility into their adherence to regulatory requirements.

A helpful way to understand this is to imagine CrowdStrike Falcon as a high-grade lock installed on every door, while HCL BigFix acts as the routine inspector who ensures that every lock is present, functioning, and up to date. Crucially, this inspector also identifies doors that were missed entirely and never got a lock installed. CrowdStrike protects the endpoint, and HCL BigFix ensures that CrowdStrike itself is protected from malfunction or tampering. As part of the compliance process, HCL BigFix also facilitates data collection from endpoints, making accurate and comprehensive information available for compliance verification.

Before this integration, administrators relied exclusively on the CrowdStrike console for health information. If a sensor stops running while the device is offline or disconnected, the issue might remain unnoticed. HCL BigFix can now directly collect sensor health information from endpoints, providing a second, reliable source of truth to verify that Falcon sensors are active where they should be.

For teams responsible for regulatory compliance, this additional visibility improves compliance reporting, reduces blind spots, and strengthens overall compliance management programs.

HCL BigFix and CrowdStrike Integration - Key Capabilities and Benefits

1. Installation Status Across All Endpoints

HCL BigFix reports where the CrowdStrike Falcon sensor is installed and where it is missing. Administrators can view installation percentages and identify machines that require deployment or reinstallation. This helps eliminate gaps that could weaken endpoint compliance or create exceptions during audits.

2. Near Real-Time Running State

HCL BigFix provides visibility into whether the Falcon sensor is currently running, stopped, or disabled. Being able to identify and flag these affected endpoints quickly reduces the chance of a threat entering the environment unnoticed and strengthens risk and compliance alignment.

3. Detection of Coverage Gaps in the Vulnerability Management Program

HCL BigFix highlights endpoints where the Falcon sensor is not installed or has fallen out of date. This proactive view helps administrators to find coverage gaps and prevent exposure that could impact vulnerability management investigations.

How the Integration Works

The integration uses HCL BigFix’s proven endpoint technology to collect CrowdStrike Falcon sensor information. HCL BigFix queries each device through system interfaces already available in the operating system. These interfaces include registry paths, configuration files, and command-line utilities.

The collected information includes:

• Whether the Falcon sensor is installed
• Whether it is currently running
• Version of the installed sensor
• Whether the sensor is disabled or outdated

HCL BigFix processes and displays the results in an easy-to-review dashboard. If the sensor stops running, HCL BigFix flags the endpoint for administrative attention. This enables security teams to take action before issues escalate into incidents and enhance endpoint compliance.

Ensuring Continuous Verification of Endpoint Security Coverage

The integration of CrowdStrike Falcon with HCL BigFix Compliance CMEP provides organizations with a dependable and unified way to verify endpoint security coverage. HCL BigFix ensures that the Falcon sensor remains installed, active, and up-to-date across all devices, thereby reducing operational uncertainty and helping teams maintain a higher risk and compliance posture. Through continuous monitoring, centralized insight, and accurate reporting, HCL BigFix supports the visibility and assurance needed for effective compliance management and secure endpoint operations.