Real-Time Engagement Solution
Elevate customer experiences with real-time engagement and personalization.
Personalize Offers and Deliver Exceptional Customer Experiences, Powered by Generative and Conversational AI
Drive increased purchases and exceed customer expectations through
real-time, behavior-based offers.
Real-time Engagement
Create Timely and Relevant Inbound Experiences
Create Timely and Relevant Inbound Experiences
Harness real-time capabilities to access customer preferences, purchase history, and situational data.
Get Up and Running Fast with Proven Templates
Jump start your marketing journeys with preconfigured templates and access for initiatives such as:
Credit Card Activation - Banking
Cart Abandonment - eCommerce
Telco Handset Upgrade - Telco
Subscription Service - Retail
Contactless Hotel - Hospitality
Loyalty Points Mobile Adoption - Travel
Elevate Personalization with True 1-to-1 Real-Time Marketing
Elevate Personalization with True 1-to-1 Real-Time Marketing
Drive sales effectiveness through personalized upsell or cross-sell offers delivered within seconds of a customer's initial selection.
Achieve Exceptional Engagement with AI-Driven Adaptive Learning and Optimization
Achieve Exceptional Engagement with AI-Driven Adaptive Learning and Optimization
Ensure your engagement strategy is on track and execute journeys based on your customer’s recent actions.
Maximize ROI: Unlock the Power of HCL Marketing Cloud
38%
Saving in call-center contacts by increasing lead generations and conversion by 28%
300
Customer profile attributes updated in <150 milliseconds
+250%
Increase in average clicks per day
Find out how you can dramatically increase engagement
HCL Marketing Cloud can increase engagement
by 7x. What will your success look like?
