See How HCL Unica+ Interact Turns Customer Intent Into Real-Time Action
Book a personalized demo to see real-time personalization and AI-driven offer decisioning across inbound touchpoints.
Turn Every Customer Interaction Into the Next Best Experience
HCL Unica+ Interact helps enterprise marketing teams act on live customer intent with real-time decisioning, connected data, and AI-powered personalization.
In this HCL Unica+ Interact demo, see how you can:
- Deliver the next best experience in milliseconds using AI-powered offer decisioning and Offer Agent intelligence
- Act on live customer signals in real time, not predictions based on outdated customer behavior
- Trigger personalized outbound follow-ups the instant an inbound interaction occurs
- Configure, launch and manage offers with zero IT dependency
- Trigger personalized follow-ups the moment an inbound interaction completes
What to expect in your HCL Unica+ demo?
A focused HCL Unica+ walkthrough built around your marketing goals, showing how to move faster with connected data, MaxAI, decisioning, and execution.
Why Enterprise Marketing Teams Choose HCL Unica+
Flexible Deployment
On-prem, private cloud, or hybrid with full control over data residency.
Governed AI
Auditable, explainable, human-in-the-loop AI built around your model, data, and rules.
Unified Customer Signals
One trusted data foundation for real-time personalization at scale.
Omnichannel Execution
Experience how an omnichannel marketing platform manages campaigns, journeys, and real-time offers across every channel.
What Our Customers Say
HCL Unica helped MACIF shift from mass campaigns to real-time, member-first journeys, lifting engagement and cutting unsubscribes with privacy-focused messaging. We chose Unica because it was a solution that allowed us to adapt to users, not the other way around.”
— Thomas Ricoux, Marketing Automation Lead, MACIF
There’s been a 3X boost in offer response rates thanks to enhanced targeting based on the customer behavior models we use. It only took us six months to get a return on our investment with Unica Interact.”
- Ali Kazerani, Senior Manager of Marketing Strategy of BMO Enterprise Marketing Group
Frequently Asked Questions
What is HCL Unica+ Interact?
HCL Unica+ Interact is a real time personalization solution for inbound customer engagement and offer decisioning.
How does HCL Unica+ Interact support personalization?
It uses live customer signals, context-aware personalization, and decisioning rules to guide the next best action.
What is real-time offer decisioning?
Real-time offer decisioning selects relevant offers during live interactions across inbound channels.
What will I see in the Interact demo?
You’ll get a guided overview of how HCL Unica+ Interact supports real-time personalization and inbound customer engagement.
Who should request an Interact demo?
CRM, digital, loyalty, banking, telecom, and customer engagement teams focused on personalized marketing.
