Over time, we have provided various options to customers using HCL Unica Marketing Platform/Foundation who want to upgrade to the latest version, HCL Unica V12.1. Here are the different paths available:
Upgrade to V12.1 As-Is/Business as Usual: With this option, customers can continue to use their existing entitlements, i.e., HCL Unica Classic Modules (Campaign/Plan/Interact/Optimize) and convert them to the new HCL Unica V12.1 equivalent entitlements. This option will allow customers to upgrade to the latest version and configure the license server required to operate the HCL Unica V12.1 production environment. You can contact your sales representative or business partner to upgrade at any time during your existing contract duration or at the time of your renewal.
Move to V12.1 with UPP Conversion: This option allows customers to upgrade to HCL Unica V12.1 by trading up their existing licenses for a premium and getting entitlements to use all the new modules/licenses of 12.1. Customers will also get entitlements to certain quantities of HCL Unica Power Pack (UPP) over and above their existing entitlements, which is an entitlement that enables the complete use of HCL Unica Platform (except for certain 3rd party components). By upgrading to this option, customers not only get access to new HCL Unica modules but also get HCL Unica containers to deploy on any cloud of their choice, as HCL Unica is cloud-native and supports multiple cloud deployments. This option is best done at the time of your renewal, but we can support it anytime during your existing contract duration. Reach out to your sales representative or business partner to upgrade.
Move to V12.1 with HCL Unica Marketing Cloud: HCL Unica Marketing Cloud is a new cloud-hosted HCL Unica Managed Service that provides an interesting option for those customers who want to use HCL Unica's new capabilities and features as they are made available but would like to pass up the responsibility of hosting, maintaining, operating and upgrading the environment. This option is available to simplify the adoption of new HCL Unica capabilities and reduce the time to market for new marketing campaigns that can leverage the best and latest from HCL Unica Software. Talk to your sales representative to know more about this option.